User DAWN Access

Users will adhere to the following procedure to log in.

Users accessing Open On Demand via the Portal

Authentication Process

Upon clicking the link, you will be directed to DAWN’s Portal.

You will encounter a login page similar to the one shown below. Please select the option “Sign in with Keycloak” to begin your login process.

You have two choices for your identity provider:

• University Login (MyAccessID)
• Other Login (IdP of last resort)

If you encounter any issues, please email support@hpc.cam.ac.uk.

Make sure to select the option that corresponds to the email address where you received your invitation.

If your invitation was sent to your University account, choose the “Sign in with Keycloak” option. This will allow you to log in using your University credentials.

Next, click the “MyAccessID” button to authenticate using your university credentials. If you encounter any issues accessing your account with your credentials, please email support@hpc.cam.ac.uk for assistance in retrieving your user information.

After clicking the button, you will be directed to a page where you can select your preferred identity provider for logging in.

University Login (MyAccessID)

You will be redirected to the MyAccessID login page; begin by typing the name of your university. You should see it listed among the options.

If this is your first time accessing MyAccessID, please ensure that you provide the necessary details and take a moment to review their policy.

Start typing in the name of your university. You will hopefully see your university appear in the list of options.

Click on your University - this will take you to your normal University login page. Log in as you would normally. This will bring you back to the RCS portal.

After entering your university credentials, you will be prompted to configure the second-factor authentication. Once you complete this step, a confirmation pop-up will appear. Please click “Accept” to proceed.

To secure your account, you must set up Multi-Factor Authentication (MFA). Scan the QR code using your authentication app, configure it on your phone, and enter the one-time code to complete the setup.

Once you complete the previous steps, you will gain access to the portal.

Accepting the Invitation

Upon entering the system, a pop-up notification will prompt you to accept the invitation. To continue, simply click on “Accept Invitation.”

Upon acceptance, you will be directed to the home page. The next step involves reading and agreeing to the terms and conditions.

DAWN has several policies that must be accepted before you can utilize any of its services. Once you log in, a list of these policies will be presented for your acceptance. You will encounter them on screens that resemble the following format.

Upon accepting the policy, you will be online and ready to begin using the system.

Once you gain access to the system, please go to projects and you can see projects that you were invited, please click in project and after that select the project that you want to access.

Upon opening your project, kindly navigate to the Resources tab to review the available resources that you can access.

On the main page, you will find the URL to access the system. Please click on it and begin using the platform after completing the authentication process.

Upon completing the authentication process, you will gain access to the resources.

Accessing without MyAccessID - Last Resort

If you are experiencing difficulties using MyAccessID because you cannot find your organisation within the system, it is crucial to take the necessary steps to address this issue. In such a case, you will need to request a local account from our service desk.

At the bottom of the page, you will find a support option. Please click on it and copy the email address: support@hpc.cam.ac.uk .

When composing your email, make sure to include the title “Identity of last resort on Cambridge Access Portal” in the subject line. This will help the support team to identify your request promptly.

Please provide the name of your organisation along with the email address that will be used to access the Portal.

The service desk team will process your ticket and create your local account in our Keycloak system. You will receive an email with a link to setup your local account password from the service desk team.

Please click on the link provided in the email to set up your password.

Now that you have the password, you can begin the authentication process from the project invitation link received either from your PI or from Cambridge Access Portal admin.

Please select “Sign in with Keycloak.”

To access the Portal, you need to provide your username or email address along with your password. It is important to ensure that the email you enter is identical to the one that was requested for the identity of last resort.

Furthermore, the password you use should be the one that you established by following the link that was shared with you by the service desk. This process is essential for maintaining security and ensuring that only authorised users can access the service desk functionalities.

Once you provide your local account credentials, please click on the “Sign In” button.

For the first-time login, you will be prompted to set up multi factor authentication. Please note that this multi factor authentication is separate from the ones used for the CSD3 and Open OnDemand services, in case you are already using them for those platforms.